Not winning tender contracts and new business at the rate you would wish? Would you like to ensure your customer’s stay with you and keep coming back? An ISO 9001:2015 Quality management system is the one for you.
Quality Management System (QMS)
ISO 9001 is the International Standards Organisation’s recognised standard for the quality management of businesses. It is currently being used by 1,064,000 organisations in 178 countries worldwide, and sets the standard not only for quality management systems, but management systems in general.
An ISO conformance certificate is a compelling piece of evidence that you have a professional operation in place assessed by an external certification body. An ISO certificate states that you have infrastructure, the systems and the ability to meet your customer’s needs. In other words that you can consistently ‘get the job done’.
An ISO9001 system
Applies to the processes that create and control the products and services an organisation supplies. It prescribes systematic control of activities to ensure that the needs and expectations of customers are met. It is designed and intended to apply to virtually any product or service, made by any process anywhere in the world
Scope of the system
At the highest level, ISO9001:2015 covers the following topics with regard to quality management systems:
- Context of the organization
- Performance evaluation